Privacy Policy

Effective Date: 11 July 2025

At TAHIFIT 360, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (TAHIFIT 360.co.nz) and use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

TAHIFIT 360 is a CRM and business management platform designed for Personal Trainers. Our website (TAHIFIT 360.co.nz) provides information about our services and enables trainers to request demos and communicate with us.

2. What Information We Collect

We may collect the following personal information:

From our website (TAHIFIT 360.co.nz):

Name

Email address

Phone number

Business or company name (if provided)

Any additional information you choose to provide (via forms, contact messages, demo requests)

From the TAHIFIT 360 App (Microsoft Power Platform):

Personal Trainer business details

Client information (entered by Personal Trainers using TAHIFIT 360)

Session and workout data

Payment tracking data

Fitness progress data (if provided by clients)

Automatically collected (via Wix and analytics tools):

IP address

Browser type

Device type

Site usage and activity (Google Analytics, if enabled)

Cookies (see section below)

3. How We Use Your Information

We use your personal information to:

Respond to your inquiries and demo requests

Provide you with information about our products and services

Create and manage your TAHIFIT 360 account (if you become a user)

Deliver and operate the TAHIFIT 360 App

Process payments (where applicable)

Communicate with you about product updates, offers, and support

Improve our website and services

Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information to third parties.
We may share your information with:

Trusted service providers who help us deliver our services (e.g. Wix, Microsoft, payment processors)

Legal authorities if required by law or to protect our rights

All data shared with third-party providers is handled securely and in compliance with applicable privacy laws.

5. Where Your Data Is Stored

Website form submissions, member details are stored in Wix and/or securely forwarded to our email or CRM.

TAHIFIT 360 App data is stored securely in Microsoft Dataverse (Microsoft Power Platform), currently hosted in Microsoft’s Australia data centers.

6. Data Security

We take appropriate security measures to protect your personal information, including encryption, access controls, and secure storage.

However, please be aware that no internet transmission or storage system can be guaranteed 100% secure.

7. Your Rights

Under the NZ Privacy Act 2020 and GDPR principles, you have the right to:

Access your personal information we hold

Request correction of your information

Request deletion of your information

Withdraw consent for certain uses of your information

Lodge a complaint with the Office of the Privacy Commissioner (NZ) if you believe your rights have been infringed

To exercise your rights, please contact us at contact@tahifit360.co.nz.

8. Cookies

Our website may use cookies to enhance your experience and analyze usage.
You can manage or disable cookies via your browser settings.

9. International Transfers

If you are accessing our services from outside New Zealand, please note that your data may be stored and processed in countries (such as Australia) where our service providers are located. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: contact@tahifit360.co.nz